Cleo Hotel Jemursari Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

Cleo Hotel Jemursari Surabaya offers a modern environment in the heart of Surabaya's business district. It is strategically positioned near key commercial hubs and shopping centers. The hotel is one of three locations operated by Cleo Business Hotel, providing a mix of comfort and convenience for business travelers. Established in 2015, the property has been recognized for its commitment to cleanliness, connectivity, and quality service.

Location

The hotel is located 12.5 miles from Juanda International Airport and is easily accessible from key transportation hubs in Surabaya. Nearby attractions include popular shopping centers such as Royal Plaza and City of Tomorrow. The hotel's central position offers easy access to various business and leisure destinations throughout the city.

Rooms

Each room at Cleo Hotel Jemursari is air-conditioned and features modern amenities. Comfortable guestrooms include a flat screen television, cable channels, and safety deposit boxes. Some rooms offer additional space with a seating area for relaxation. Bathrooms are equipped with complimentary toiletries and showers, ensuring a pleasant stay.

Eat & Drink

Guests can dine at the onsite café, The Origin, which specializes in Indonesian cuisine and light fare. The hotel provides convenient dining opportunities for both leisure and business travelers. A range of beverages and snacks is also available, catering to various tastes and preferences. Room service is accessible for added convenience.

Leisure & Business

Cleo Hotel Jemursari includes four meeting rooms that can accommodate up to 150 delegates for corporate events or gatherings. The business center offers services like copying, faxing, and printing to support business needs. Leisure facilities include a terrace and various hotel amenities such as laundry and valet parking.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

15 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Superior King Room

Max:

2 persons

15 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Standard Room

Max:

2 persons

15 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Surabaya 4.0 mi

Airports

Juanda (SUB) 9.8 mi

Abdul Rachman Saleh (MLG) 49.8 mi

Train

Gubeng Train Station 3.8 mi

Pasar Turi Train Station Surabaya 5.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Helpful Staff!

“The staff were incredibly supportive and went out of their way to assist with our needs during our stay.” view full review

Perfect Aircon!

“The air conditioning in our room worked perfectly, keeping the atmosphere cool and comfortable throughout our stay.” view full review

Cozy Coffee Shop!

“The coffee shop in the lobby was a delightful spot to relax with a warm beverage after a day of exploring.” view full review

Hot Water Bliss!

“The hot water in the shower was consistently perfect, providing a refreshing start to each morning.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator

Services

Room service
Housekeeping

Dining

In-room breakfast

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Sitting area

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

Map view

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

City landmarks

Taman Bungkul Street

Taman Bungkul

2.0 mi

Zoo

Surabaya Zoo

1.8 mi

Jl. Ahmad Yani no. 333

Carnival Park Suroboyo

2.0 mi

Jl. Ahmad Yani No.138

Taman Pelangi

1.3 mi

Parks

Kebun Bibit Surabaya

2.0 mi

Mosque

Masjid Nasional Al-Akbar

2.5 mi

Jl. Pemuda No.39

Monumen Kapal Selam

3.7 mi

Shopping Area

Marina Plaza

2800 ft

Jl. Diponegoro No.1-B

Sura and Baya statue

1.7 mi

Jl. Raya Kendangsari

Wonorejo Nursery

3700 ft

Market

Pasar Surya Kendangsari

2100 ft

Mosque

Masjid Al Muthmainnah

2200 ft

Mosque

Masjid Al Kahfi

2400 ft

Masjid Al Muttaqin

2400 ft

Masjid Al Ikhlas

2500 ft

Mosque

Masjid Arofah

2600 ft

Mosque

Masjid Nurul Iman Margorejo Indah

2600 ft

Mosque

Masjid Al Aziz

2600 ft

Toga MAS

2800 ft

Masjid Al Amin

2900 ft

Mosque

Masjid Al-Mukminun

2900 ft

Church

GKI Merisi Indah

2900 ft

Masjid Al Mukmin

3000 ft

GKI Sinode Wilayah Jawa Timur

3100 ft

Masjid Al Hidayah

3400 ft

Mosque

Masjid Al-Hidayah

3600 ft

Mall

Royal Plaza Surabaya

1.8 mi

Mosque

Masjid Baitul Mukminin

4900 ft

Nearby

Church

Gereja Allah Baik

1700 ft

Restaurants

Aneka Hidangan Nikmat Rasa

1900 ft

Jln. Jemur Sari No. 172A

Rumah Makan Sriwedari

2600 ft

Jl. Kendangsari no. 99

Frangipani Indonesian Kitchen

3400 ft

Jln. Jemur Sari no. 138 Plaza Graha Family Kav 32 - 36.

McDonald's Plaza Marina

2000 ft

Jln. Margorejo No 97-99 Plasa Marina

House of Wok Plaza Marina

2000 ft

Jln. Margorejo No. 97-99 Plaza Marina

Rollaas

1900 ft

Jln. Margorejo

Peco Peco Sushi

1700 ft

Jl. Margorejo Indah blok A no. 304 Margorejo

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Comfy bed

Helpful staff

Limited breakfast options

Odd window location

6.4/10

Nice

Rooms

6.8

Location

8.2

Service

5.7

Dining

5.0

Charlotte

United Kingdom, January 2025

6.0/10

This hotel is a cozy spot if you're looking for a clean place to rest after a busy day. The rooms are functional but could be better designed, especially for those needing a window. Service was somewhat lacking, which impacted the overall experience. However, the fast internet connection is a significant plus for business travelers.

Rooms

6.0

The room was quite small, which is fine for a quick stay, but I missed having a proper window. The hotel was new and clean, though not very spacious.

Service

5.0

Service was disappointing. I had to follow up multiple times just to get my room cleaned, and the staff seemed overwhelmed and less attentive.

Location

7.0

The hotel is conveniently located near the airport, making it easy to access. However, parking can be a challenge in the afternoons due to the cafe.

Dining

6.0

Breakfast was quick but nothing exceptional. It met the basic needs for a fast-paced business stay.

Facilities

7.0

The hotel had essential facilities, including a water dispenser in the hallway. However, I didn't utilize anything beyond the basic amenities.

Greg

United States of America, December 2024

6.4/10

I had a decent stay at this hotel, which is conveniently located near the industrial district, making morning commutes a breeze. The rooms are quite small but very clean and comfortable. The staff could use a bit more training to improve service, especially in understanding the promotions. The breakfast options were limited, and though the parking situation was manageable, it could get tight during busy hours.

Rooms

7.0

The rooms are small but clean and very comfortable. They lack space for activities like prayer, but the bed was cozy, and the air conditioning worked well.

Service

6.0

The check-in and check-out processes were quick, but the staff seemed a little untrained regarding the hotel's ongoing promotions.

Location

8.0

The hotel is located near the industrial district, which is great for avoiding morning traffic. It’s also fairly central, but parking can be tricky during peak hours.

Dining

5.0

Breakfast options were pretty basic, with limited choices that didn’t quite satisfy my taste.

Facilities

6.0

Facilities are basic, but the free mineral water in the hallway was a nice touch.

Patrick

United Kingdom, December 2024

6.6/10

I found this hotel to be a decent place for a good night's sleep after busy days in Surabaya. The bed was comfortable, and the hotel was clean, but the lack of windows in the room and limited breakfast choices were drawbacks. The staff were quite helpful, and the free water dispenser was a nice touch, making it a good option for budget travelers.

Rooms

6.0

The rooms were quite simple and a bit small, and I found the window situation rather odd since it was located in the bathroom. The bed was comfy, though, which is a plus.

Service

7.0

The service was generally good, but I felt the reception staff could use better training as they seemed unaware of ongoing promotions. They were helpful, nevertheless.

Location

8.0

The hotel is conveniently located near the industrial district, which kept my commutes short, especially in the mornings.

Dining

5.0

The dining options were a bit limited for breakfast, with not much variety on the menu.

Facilities

7.0

There was a water dispenser for free mineral water in the corridor, which was a handy facility.

Comfy bed

Limited breakfast options

Kevin

United States of America, November 2024

6.8/10

I had a mixed experience at this hotel. The room was decent and offered a great view, but several service issues left me feeling disappointed. The location was excellent, right in the town center, which was convenient, yet the limited breakfast options were underwhelming. Despite the fast internet and comfortable stay, I felt like the service could use some improvement.

Rooms

8.0

The room was a good size, clean, and comfortable with a fantastic view from the 12th floor.

Service

5.0

Service was lacking as staff seemed less than friendly, and I often had to follow up for assistance.

Location

9.0

The hotel is centrally located, making it easy to explore the town, although parking can be challenging in the afternoons due to the café.

Dining

5.0

Breakfast choices were limited and not very appealing, leaving much to be desired.

Facilities

8.0

The internet connection was excellent and reliable, which I appreciated during my business stay.

Jimmy

United States of America, October 2024

7.0/10

This hotel is ideal for those visiting for business, offering comfortable rooms and fast Wi-Fi that let me focus on work. However, it lacks spaciousness and has a few service issues which could be improved. The location is convenient for a quick trip to the industrial district, and the breakfast service is efficient but basic.

Rooms

7.0

The room was small but suitable for two business travelers, providing all the essentials.

Service

6.0

Service was adequate but could use friendlier staff, as the reception seemed untrained.

Location

8.0

Well-placed near the industrial district, making it easy to avoid traffic.

Dining

6.0

Breakfast was quick, though the options were quite basic.

Facilities

8.0

The hotel is clean and new, with decent amenities like free mineral water and good air conditioning.

Emerson

United Kingdom, October 2024

5.8/10

I had a mixed experience at the hotel. The location is strategic for accessing the industrial district, which was convenient for my business trip. The room was basic and a bit small, lacking space for my needs, and the service left much to be desired, with staff seeming untrained and unhelpful. While I appreciated the free mineral water in the corridor, the overall experience was not ideal due to the service issues.

Rooms

6.0

The room was simple and small, making it difficult to perform prayers comfortably. However, the bed was comfy and the air conditioning worked well.

Service

5.0

The service was quite disappointing; reception staff seemed untrained and were not aware of ongoing promotions, which was frustrating.

Location

8.0

The hotel is well-placed near the industrial district, making morning commutes easier, though parking can be limited.

Dining

Facilities

5.0

The hotel offered free mineral water in the corridor, which was a nice touch, but overall facilities were basic.

Jack

United Kingdom, September 2024

7.6/10

I had a pleasant stay at this hotel, situated right in the town center with a catchy interior design. The room was just the right size, very clean, and the bed was quite comfortable. I'm glad I got a room on the 12th floor, providing a great view both at night and in the morning. The only downside was the limited breakfast menu. Overall, it’s an affordable option for budget travelers like myself.

Rooms

8.0

The room was just the right size, very clean, and the bed was comfortable.

Service

9.0

The staff, especially security, were very helpful in finding parking spaces.

Location

9.0

The hotel is conveniently located in the town center, making it easy to explore.

Dining

5.0

The breakfast options were limited, which was disappointing.

Facilities

7.0

The hotel has a nice café/restaurant with an industrial design.

Mike

United States of America, September 2024

6.6/10

I found the hotel to be a great option if you're looking for a clean and cozy place at an affordable price. The beds were comfortable, and I appreciated the complimentary mineral water. However, the room was quite small, which made it tough to move around, especially with larger luggage. The breakfast menu was limited, which could be a downside for some guests, but overall, it was a decent experience.

Rooms

6.0

The room was simple and clean, though on the smaller side, which wasn't ideal for larger luggage.

Service

7.0

The staff was helpful, but there seemed to be a lack of training regarding the hotel’s promotions.

Location

8.0

Conveniently located near the industrial district, making it easy to avoid traffic during the busy mornings.

Dining

5.0

Breakfast had very limited options, which was a bit disappointing.

Facilities

7.0

The hotel was new and clean, with a nice cafe, though parking was somewhat limited.

George

United States of America, September 2024

6.2/10

I had mixed feelings about my stay here. While the hotel's location is quite convenient for accessing the industrial district, the service left a lot to be desired. The rooms are simple and not very spacious, making it difficult to do much beyond sleeping there. I appreciated the clean facilities and the comfy bed, but I encountered some issues with electricity and housekeeping that made my experience uncomfortable.

Rooms

6.0

The rooms were quite simple and small, lacking space for more than just sleeping. The setup made it tough to do any activities like prayer, and I found the lack of a window outside the bathroom to be inconvenient.

Service

5.0

I found the service to be lacking; the staff didn't seem well-trained and I had issues with housekeeping not responding timely to my requests.

Location

8.0

The hotel is conveniently located near the industrial district, making it easy to avoid traffic during my commute. However, parking can be tricky, especially with the cafe close by.

Dining

Facilities

7.0

The hotel offers clean facilities and has a free mineral water dispenser in the corridor, which is a nice touch.

Cameron

United Kingdom, September 2024

6.8/10

I had a mixed experience at this hotel. The cleanliness and comfort of the rooms were great, and the view from my room was stunning. However, the service was lacking, and I felt inconvenienced by their inconsistent communication regarding check-out times. The café was a cozy spot, but the breakfast options left something to be desired.

Rooms

8.0

The room I stayed in was clean and provided a nice view, making my mornings quite pleasant. However, it was not very spacious, which might be a downside for some.

Service

5.0

The service left me a bit disappointed. Staff were not as friendly as I hoped, and I experienced delays with housekeeping and engineering assistance.

Location

9.0

The hotel is conveniently located in the city center, which made it easy to explore local attractions, though parking can be tricky during busy times due to the café.

Dining

5.0

Breakfast was limited in choice, offering mostly basic options. I would have liked more variety to start my day.

Facilities

7.0

The hotel had decent facilities, including a café with a nice vibe and clean rooms, but no standout amenities for relaxation.

Clean rooms

Lackluster service