Cleo Hotel Jemursari Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

15 m²

Bed options:

1 Double bed

City view

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Standard Double or Twin Room

Max:

2 persons

15 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Surabaya 6.5 km

Airports

Juanda (SUB) 15.8 km

Abdul Rachman Saleh (MLG) 80.2 km

Train

Gubeng Train Station 6.1 km

Pasar Turi Train Station Surabaya 8.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Aircon!

“The air conditioning in my room was perfect, allowing me to enjoy a comfortable and restful night’s sleep.” view full review

Excellent Hot Water

“The shower provided ample hot water, which made my morning routine much more enjoyable after a long trip.” view full review

Cozy Coffee Shop

“I loved stopping by the coffee shop in the lobby; it was a great spot to relax and recharge during the day.” view full review

Effortless Access

“Having a receptionist near the lifts made it so easy to get assistance whenever I needed help with directions or inquiries.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift

Services

Room service
Housekeeping

Dining

In-room breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Sitting area

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

Map view

Jalan Raya Jemursari No. 157, Surabaya, Indonesia

City landmarks

Taman Bungkul Street

Taman Bungkul

3.3 km

Zoo

Surabaya Zoo

2.8 km

Jl. Ahmad Yani no. 333

Carnival Park Suroboyo

3.3 km

Jl. Ahmad Yani No.138

Taman Pelangi

2.1 km

Park

Kebun Bibit Surabaya

3.2 km

Mosque

Masjid Nasional Al-Akbar

4.1 km

Jl. Pemuda No.39

Monumen Kapal Selam

6.0 km

Shopping Area

Marina Plaza

840 m

Jl. Diponegoro No.1-B

Sura and Baya statue

2.8 km

Jl. Raya Kendangsari

Wonorejo Nursery

1.1 km

Market

Pasar Surya Kendangsari

640 m

Mosque

Masjid Al Muthmainnah

650 m

Mosque

Masjid Al Kahfi

720 m

Masjid Al Muttaqin

720 m

Masjid Al Ikhlas

760 m

Mosque

Masjid Arofah

770 m

Mosque

Masjid Nurul Iman Margorejo Indah

780 m

Mosque

Masjid Al Aziz

780 m

Toga MAS

850 m

Masjid Al Amin

870 m

Mosque

Masjid Al-Mukminun

870 m

Church

GKI Merisi Indah

880 m

Masjid Al Mukmin

890 m

GKI Sinode Wilayah Jawa Timur

920 m

Masjid Al Hidayah

1.0 km

Mosque

Masjid Al-Hidayah

1.1 km

Mall

Royal Plaza Surabaya

2.9 km

Mosque

Masjid Baitul Mukminin

1.5 km

Nearby

Church

Gereja Allah Baik

510 m

Restaurants

Aneka Hidangan Nikmat Rasa

560 m

Jln. Jemur Sari No. 172A

Rumah Makan Sriwedari

790 m

Jl. Kendangsari no. 99

Frangipani Indonesian Kitchen

1.0 km

Jln. Jemur Sari no. 138 Plaza Graha Family Kav 32 - 36.

McDonald's Plaza Marina

580 m

Jln. Margorejo No 97-99 Plasa Marina

House of Wok Plaza Marina

580 m

Jln. Margorejo No. 97-99 Plaza Marina

Rollaas

560 m

Jln. Margorejo

Peco Peco Sushi

510 m

Jl. Margorejo Indah blok A no. 304 Margorejo

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Comfy bed

Helpful staff

Limited breakfast options

Odd window location

6.4/10

Nice

Rooms

6.8

Location

8.2

Service

5.7

Dining

5.0

Charlotte

United Kingdom, January 2025

6.0/10

This hotel is a cozy spot if you're looking for a clean place to rest after a busy day. The rooms are functional but could be better designed, especially for those needing a window. Service was somewhat lacking, which impacted the overall experience. However, the fast internet connection is a significant plus for business travelers.

Rooms

6.0

The room was quite small, which is fine for a quick stay, but I missed having a proper window. The hotel was new and clean, though not very spacious.

Service

5.0

Service was disappointing. I had to follow up multiple times just to get my room cleaned, and the staff seemed overwhelmed and less attentive.

Location

7.0

The hotel is conveniently located near the airport, making it easy to access. However, parking can be a challenge in the afternoons due to the cafe.

Dining

6.0

Breakfast was quick but nothing exceptional. It met the basic needs for a fast-paced business stay.

Facilities

7.0

The hotel had essential facilities, including a water dispenser in the hallway. However, I didn't utilize anything beyond the basic amenities.

Greg

United States, December 2024

6.4/10

I had a decent stay at this hotel, which is conveniently located near the industrial district, making morning commutes a breeze. The rooms are quite small but very clean and comfortable. The staff could use a bit more training to improve service, especially in understanding the promotions. The breakfast options were limited, and though the parking situation was manageable, it could get tight during busy hours.

Rooms

7.0

The rooms are small but clean and very comfortable. They lack space for activities like prayer, but the bed was cozy, and the air conditioning worked well.

Service

6.0

The check-in and check-out processes were quick, but the staff seemed a little untrained regarding the hotel's ongoing promotions.

Location

8.0

The hotel is located near the industrial district, which is great for avoiding morning traffic. It’s also fairly central, but parking can be tricky during peak hours.

Dining

5.0

Breakfast options were pretty basic, with limited choices that didn’t quite satisfy my taste.

Facilities

6.0

Facilities are basic, but the free mineral water in the hallway was a nice touch.

Patrick

United Kingdom, December 2024

6.6/10

I found this hotel to be a decent place for a good night's sleep after busy days in Surabaya. The bed was comfortable, and the hotel was clean, but the lack of windows in the room and limited breakfast choices were drawbacks. The staff were quite helpful, and the free water dispenser was a nice touch, making it a good option for budget travelers.

Rooms

6.0

The rooms were quite simple and a bit small, and I found the window situation rather odd since it was located in the bathroom. The bed was comfy, though, which is a plus.

Service

7.0

The service was generally good, but I felt the reception staff could use better training as they seemed unaware of ongoing promotions. They were helpful, nevertheless.

Location

8.0

The hotel is conveniently located near the industrial district, which kept my commutes short, especially in the mornings.

Dining

5.0

The dining options were a bit limited for breakfast, with not much variety on the menu.

Facilities

7.0

There was a water dispenser for free mineral water in the corridor, which was a handy facility.

Comfy bed

Limited breakfast options

Kevin

United States, November 2024

6.8/10

I had a mixed experience at this hotel. The room was decent and offered a great view, but several service issues left me feeling disappointed. The location was excellent, right in the town center, which was convenient, yet the limited breakfast options were underwhelming. Despite the fast internet and comfortable stay, I felt like the service could use some improvement.

Rooms

8.0

The room was a good size, clean, and comfortable with a fantastic view from the 12th floor.

Service

5.0

Service was lacking as staff seemed less than friendly, and I often had to follow up for assistance.

Location

9.0

The hotel is centrally located, making it easy to explore the town, although parking can be challenging in the afternoons due to the café.

Dining

5.0

Breakfast choices were limited and not very appealing, leaving much to be desired.

Facilities

8.0

The internet connection was excellent and reliable, which I appreciated during my business stay.

Jimmy

United States, October 2024

7.0/10

This hotel is ideal for those visiting for business, offering comfortable rooms and fast Wi-Fi that let me focus on work. However, it lacks spaciousness and has a few service issues which could be improved. The location is convenient for a quick trip to the industrial district, and the breakfast service is efficient but basic.

Rooms

7.0

The room was small but suitable for two business travelers, providing all the essentials.

Service

6.0

Service was adequate but could use friendlier staff, as the reception seemed untrained.

Location

8.0

Well-placed near the industrial district, making it easy to avoid traffic.

Dining

6.0

Breakfast was quick, though the options were quite basic.